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NHTSA Safety Recalls

2012 Ford Flex Recalls

The 2012 Ford Flex has 2 NHTSA safety recalls on file. Recall repairs are always free, whatever the car's age or mileage.

A recall covers a range of VINs, not every Ford Flex built. Check your own 17-character VIN before assuming yours is affected.

2 recalls on the 2012 Ford Flex

AIR BAGS:FRONTAL

NHTSA 16V247000
The defect
Ford Motor Company (Ford) is recalling certain model year 2009-2012 Ford Flex, 2008 and 2010-2012 Ford Taurus, 2008-2009 Ford Taurus X, 2008 Mercury Sable, 2009 and 2011 Lincoln MKS vehicles. The driver frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
The risk
An improperly inflated air bag increases the risk of injury in the event of a crash.
The fix
Ford will notify owners, and dealers will inspect and replace the driver's frontal air bag module, as necessary, free of charge. The recall is expected to begin on June 13, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C06.

STEERING:ELECTRIC POWER ASSIST SYSTEM

NHTSA 15V340000
The defect
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
The risk
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
The fix
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.

Reported February 6, 2015 by Ford Motor Company

Checking your own car

A recall applies to a range of VINs, not to every 2012 Ford Flex built. To confirm whether yours is affected, find the 17-character VIN on the driver-side dashboard or door jamb and enter it in NHTSA's official lookup.

Repairs for safety recalls are free and never expire. A dealer cannot charge you, and cannot refuse on the grounds that the car is old or out of warranty. If one does, call the NHTSA hotline on 1-888-327-4236.

Ford Flex by model year

Other 2012 Ford models