NHTSA Safety Recalls
2015 Mercedes-Benz Metris Recalls
The 2015 Mercedes-Benz Metris has 3 NHTSA safety recalls on file. Recall repairs are always free, whatever the car's age or mileage.
A recall covers a range of VINs, not every Mercedes-Benz Metris built. Check your own 17-character VIN before assuming yours is affected.
3 recalls on the 2015 Mercedes-Benz Metris
POWER TRAIN:AUTOMATIC TRANSMISSION
NHTSA 18V335000- The defect
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Mercedes-Benz Metris vehicles. The transmission support may not have been properly tightened to the vehicle body, potentially resulting in damage to the driveshaft.
- The risk
- Damage to the driveshaft could cause a loss of power to the wheels, increasing the risk of a crash.
- The fix
- DVUSA will notify owners, and dealers will inspect the transmission support mounting bolts, replacing and tightening them as necessary, free of charge. The recall began July 11, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
STEERING:ELECTRIC POWER ASSIST SYSTEM
NHTSA 17V595000- The defect
- Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2017 Mercedes-Benz Metris vans. These vehicles have electrical power steering control units with improperly welded contact pins.
- The risk
- The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.
- The fix
- DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact Daimler's customer service at 1-877-762-8267.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
NHTSA 22V099000- The defect
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
- The risk
- A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
- The fix
- Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.
Checking your own car
A recall applies to a range of VINs, not to every 2015 Mercedes-Benz Metris built. To confirm whether yours is affected, find the 17-character VIN on the driver-side dashboard or door jamb and enter it in NHTSA's official lookup.
Repairs for safety recalls are free and never expire. A dealer cannot charge you, and cannot refuse on the grounds that the car is old or out of warranty. If one does, call the NHTSA hotline on 1-888-327-4236.