NHTSA Safety Recalls
2020 Chrysler Pacifica Recalls
The 2020 Chrysler Pacifica has 5 NHTSA safety recalls on file. Recall repairs are always free, whatever the car's age or mileage.
A recall covers a range of VINs, not every Chrysler Pacifica built. Check your own 17-character VIN before assuming yours is affected.
5 recalls on the 2020 Chrysler Pacifica
ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES
NHTSA 23V010000- The defect
- Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
- The risk
- An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
- The fix
- Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
AIR BAGS:SIDE/WINDOW:CURTAIN
NHTSA 24V793000- The defect
- Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
- The risk
- An air bag that does not deploy during a crash increases the risk of injury.
- The fix
- Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
NHTSA 25V876000- The defect
- Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
- The risk
- An unsecured wheelchair can move during transit, increasing the risk of injury.
- The fix
- Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
NHTSA 26V362000- The defect
- Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
- The risk
- A vehicle fire increases the risk of injury.
- The fix
- Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. Dealers will update the high voltage battery pack control module software. In addition, dealers will inspect and replace the battery pack assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning June 23, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 52D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.
Reported April 6, 2026 by Chrysler (FCA US, LLC)
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
NHTSA 20V191000- The defect
- Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
- The risk
- The lingering rearview image can distract the driver, increasing the risk of a crash.
- The fix
- Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Reported October 9, 2020 by Chrysler (FCA US LLC)
Checking your own car
A recall applies to a range of VINs, not to every 2020 Chrysler Pacifica built. To confirm whether yours is affected, find the 17-character VIN on the driver-side dashboard or door jamb and enter it in NHTSA's official lookup.
Repairs for safety recalls are free and never expire. A dealer cannot charge you, and cannot refuse on the grounds that the car is old or out of warranty. If one does, call the NHTSA hotline on 1-888-327-4236.