Skip to content

NHTSA Campaign 16V245000

SUSPENSION:REAR

Filed by Ford Motor Company.

NHTSA campaign 16V245000 covers 2 vehicles and concerns the suspension:rear. The repair is free.

What this recall covers

The defect
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.
The risk
A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.
The fix
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began on November 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles covered by 16V245000 (2)

Is my car affected?

Being on this list means your year, make and model fall inside campaign 16V245000. It does not mean your individual car does: a campaign covers a range of VINs built in a specific window, and cars either side of that window are untouched.

Check the 17-character VIN from the driver-side dashboard or door jamb against NHTSA's lookup. If it is covered, the dealer must do the work free of charge, regardless of the car's age or mileage.