NHTSA Campaign 17V287000
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Filed by Volkswagen Group of America, Inc..
NHTSA campaign 17V287000 covers 2 vehicles and concerns the seats:front assembly:head restraint. The repair is free.
What this recall covers
- The defect
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2017 CC vehicles. Incorrect front seat head restraints (rests) may have been installed, possibly resulting in the seat occupant's head being inadequately restrained in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
- The risk
- If the seat occupant's head is inadequately restrained in the event of a crash, they have an increased risk of injury.
- The fix
- Volkswagen will notify owners, and dealers will replace the front seat head restraints, free of charge. The recall began June 26, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72G5.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by 17V287000 (2)
Volkswagen (2)
Is my car affected?
Being on this list means your year, make and model fall inside campaign 17V287000. It does not mean your individual car does: a campaign covers a range of VINs built in a specific window, and cars either side of that window are untouched.
Check the 17-character VIN from the driver-side dashboard or door jamb against NHTSA's lookup. If it is covered, the dealer must do the work free of charge, regardless of the car's age or mileage.