NHTSA Campaign 18V497000
POWER TRAIN:DRIVELINE:DRIVESHAFT
Filed by Daimler Vans USA, LLC.
NHTSA campaign 18V497000 covers 2 vehicles and concerns the power train:driveline:driveshaft. The repair is free.
What this recall covers
- The defect
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2018 Mercedes-Benz Metris vehicles. The drive shaft securing bolts may loosen at the automatic transmission flange.
- The risk
- If the bolts loosen and fall out, the driveshaft may separate causing a loss of drive, thereby increasing the risk of a crash.
- The fix
- DVUSA will notify owners, and dealers will replace the transmission flange, securing bolts, and clean the shaft seal, free of charge. The recall began September 28, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by 18V497000 (2)
Mercedes-Benz (2)
Is my car affected?
Being on this list means your year, make and model fall inside campaign 18V497000. It does not mean your individual car does: a campaign covers a range of VINs built in a specific window, and cars either side of that window are untouched.
Check the 17-character VIN from the driver-side dashboard or door jamb against NHTSA's lookup. If it is covered, the dealer must do the work free of charge, regardless of the car's age or mileage.