NHTSA Campaign 19V290000
STEERING:ELECTRIC POWER ASSIST SYSTEM
Filed by Daimler Vans USA, LLC.
NHTSA campaign 19V290000 covers 2 vehicles and concerns the steering:electric power assist system. The repair is free.
What this recall covers
- The defect
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Metris vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington DC, West Virginia and Wisconsin. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.
- The risk
- Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
- The fix
- DVUSA will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. DTNA issued owners an interim notification on June 3, 2019. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SCHRALU.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Reported October 4, 2019
Vehicles covered by 19V290000 (2)
Mercedes-Benz (2)
Is my car affected?
Being on this list means your year, make and model fall inside campaign 19V290000. It does not mean your individual car does: a campaign covers a range of VINs built in a specific window, and cars either side of that window are untouched.
Check the 17-character VIN from the driver-side dashboard or door jamb against NHTSA's lookup. If it is covered, the dealer must do the work free of charge, regardless of the car's age or mileage.