NHTSA Campaign 20V766000
BACK OVER PREVENTION:DISPLAY FUNCTION
Filed by Subaru of America, Inc..
NHTSA campaign 20V766000 covers 2 vehicles and concerns the back over prevention:display function. The repair is free.
What this recall covers
- The defect
- Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- The risk
- The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash.
- The fix
- Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Reported October 12, 2020
Vehicles covered by 20V766000 (2)
Subaru (2)
Is my car affected?
Being on this list means your year, make and model fall inside campaign 20V766000. It does not mean your individual car does: a campaign covers a range of VINs built in a specific window, and cars either side of that window are untouched.
Check the 17-character VIN from the driver-side dashboard or door jamb against NHTSA's lookup. If it is covered, the dealer must do the work free of charge, regardless of the car's age or mileage.