NHTSA Campaign 21V110000
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
Filed by Polestar Automotive USA, Inc..
NHTSA campaign 21V110000 covers 2 vehicles and concerns the electrical system:propulsion system:traction battery:management system/energy control module (bms/becm):software. The repair is free.
What this recall covers
- The defect
- Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2022 Polestar 2 vehicles. The Battery Energy Control Module (BECM) microprocessor may reset and cause the high voltage system to disconnect.
- The risk
- A disconnected high voltage system can cause a loss of drive power, increasing the risk of a crash.
- The fix
- Polestar will notify owners, and the software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 23, 2021. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10079.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by 21V110000 (2)
Polestar (2)
Is my car affected?
Being on this list means your year, make and model fall inside campaign 21V110000. It does not mean your individual car does: a campaign covers a range of VINs built in a specific window, and cars either side of that window are untouched.
Check the 17-character VIN from the driver-side dashboard or door jamb against NHTSA's lookup. If it is covered, the dealer must do the work free of charge, regardless of the car's age or mileage.