NHTSA Campaign 21V316000
STRUCTURE:BODY
Filed by Ford Motor Company.
NHTSA campaign 21V316000 covers 4 vehicles and concerns the structure:body. The repair is free.
What this recall covers
- The defect
- Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
- The risk
- A detached roof rail cover can create a road hazard, increasing the risk of a crash.
- The fix
- Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Reported May 5, 2021
Vehicles covered by 21V316000 (4)
Is my car affected?
Being on this list means your year, make and model fall inside campaign 21V316000. It does not mean your individual car does: a campaign covers a range of VINs built in a specific window, and cars either side of that window are untouched.
Check the 17-character VIN from the driver-side dashboard or door jamb against NHTSA's lookup. If it is covered, the dealer must do the work free of charge, regardless of the car's age or mileage.