NHTSA Campaign 21V972000
ELECTRICAL SYSTEM:SOFTWARE
Filed by Daimler Vans USA, LLC.
NHTSA campaign 21V972000 covers 4 vehicles and concerns the electrical system:software. The repair is free.
What this recall covers
- The defect
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.
- The risk
- Unintentional vehicle movement can increase the risk of a crash.
- The fix
- Dealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PA27 ERI/ERO.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Vehicles covered by 21V972000 (4)
Is my car affected?
Being on this list means your year, make and model fall inside campaign 21V972000. It does not mean your individual car does: a campaign covers a range of VINs built in a specific window, and cars either side of that window are untouched.
Check the 17-character VIN from the driver-side dashboard or door jamb against NHTSA's lookup. If it is covered, the dealer must do the work free of charge, regardless of the car's age or mileage.