NHTSA Campaign 23V744000
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Filed by General Motors, LLC.
NHTSA campaign 23V744000 covers 3 vehicles and concerns the electrical system: instrument cluster/panel. The repair is free.
What this recall covers
- The defect
- General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
- The risk
- A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.
- The fix
- The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Reported June 11, 2023
Vehicles covered by 23V744000 (3)
Chevrolet (1)
Is my car affected?
Being on this list means your year, make and model fall inside campaign 23V744000. It does not mean your individual car does: a campaign covers a range of VINs built in a specific window, and cars either side of that window are untouched.
Check the 17-character VIN from the driver-side dashboard or door jamb against NHTSA's lookup. If it is covered, the dealer must do the work free of charge, regardless of the car's age or mileage.