NHTSA Campaign 23V783000
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Filed by Rivian Automotive, LLC.
NHTSA campaign 23V783000 covers 4 vehicles and concerns the visibility:defroster/defogger/hvac system. The repair is free.
What this recall covers
- The defect
- Rivian Automotive, LLC (Rivian) is recalling certain 2022-2023 R1T and R1S vehicles. A software update may have deactivated the defroster and defogger system controls.
- The risk
- The inability to operate the windshield defrosting and defogging system can decrease the driver's visibility, increasing the risk of a crash.
- The fix
- Rivian has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM-1331.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Vehicles covered by 23V783000 (4)
Is my car affected?
Being on this list means your year, make and model fall inside campaign 23V783000. It does not mean your individual car does: a campaign covers a range of VINs built in a specific window, and cars either side of that window are untouched.
Check the 17-character VIN from the driver-side dashboard or door jamb against NHTSA's lookup. If it is covered, the dealer must do the work free of charge, regardless of the car's age or mileage.