NHTSA Campaign 24V797000
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
Filed by General Motors, LLC.
NHTSA campaign 24V797000 covers 24 vehicles and concerns the power train:automatic transmission:control module:software. The repair is free.
What this recall covers
- The defect
- General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
- The risk
- Rear wheel lock-up can increase the risk of a crash.
- The fix
- Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Vehicles covered by 24V797000 (24)
Gmc (11)
Chevrolet (11)
- 2020 Chevrolet Silverado 1500
- 2021 Chevrolet Silverado 1500
- 2022 Chevrolet Silverado 1500
- 2020 Chevrolet Silverado 2500
- 2021 Chevrolet Silverado 2500
- 2022 Chevrolet Silverado 2500
- 2020 Chevrolet Silverado 3500
- 2021 Chevrolet Silverado 3500
- 2022 Chevrolet Silverado 3500
- 2021 Chevrolet Suburban
- 2021 Chevrolet Tahoe
Cadillac (2)
Is my car affected?
Being on this list means your year, make and model fall inside campaign 24V797000. It does not mean your individual car does: a campaign covers a range of VINs built in a specific window, and cars either side of that window are untouched.
Check the 17-character VIN from the driver-side dashboard or door jamb against NHTSA's lookup. If it is covered, the dealer must do the work free of charge, regardless of the car's age or mileage.